Associate Degree
A.A. in Administrative Professional
This degree is designed to develop advanced skills needed for upper-level administrative support and office management careers. The course work includes communication skills, organizational management, business documents and projects, teamwork, financial data, ethics, and a variety of computer and office technologies.
Catalog Date: August 1, 2025
| Course Code |
Course Title |
Units |
| ACCT 101 |
Fundamentals of College Accounting (3) |
3 - 4 |
| or ACCT 301 |
Financial Accounting (4) |
|
| or BUS 105 |
Business Mathematics (3) |
|
| BUS 100 |
English for the Professional |
3 |
| BUS 300 |
Introduction to Business |
3 |
| BUS 310 |
Business Communications |
3 |
| BUSTEC 101 |
Computer Keyboarding: 10-Key |
1 |
| BUSTEC 126 |
Outlook: Basics (1) |
1 |
| or CISA 126 |
Outlook: Basics (1) |
|
| BUSTEC 127 |
Outlook: Tools (1) |
1 |
| or CISA 127 |
Outlook: Tools (1) |
|
| BUSTEC 300.1 |
Keyboarding/Applications: Beginning |
1 |
| BUSTEC 305 |
Introduction to Business Information Technology |
3 |
| BUSTEC 310 |
Introduction to Word/Information Processing |
3 |
| BUSTEC 332 |
Advanced Business Applications |
3 |
| CISA 315 |
Introduction to Electronic Spreadsheets |
2 |
| CISA 320 |
Introduction to Database Management |
1 |
| MGMT 300 |
Introduction to Leadership in Action (3) |
3 |
| or MGMT 304 |
Principles of Management (3) |
|
| or BUS 312 |
Workplace Behavior and Ethics (3) |
|
| Total Units: |
|
31 - 32 |
The Administrative Professional Associate in Arts (A.A.) degree may be obtained by completion of the required program, and either (a) the Local General Education Pattern or (b) the California General Education Transfer Curriculum (Cal-GETC),
plus sufficient electives for a total of at least 60 units. See ARC graduation requirements.
Upon completion of this program, the student will be able to:
- manage office operations including employee supervision, records management, supplies and equipment, administrative support, financial statements, and customer service.
- evaluate business projects, generate task lists, and prioritize completion of work.
- integrate word processing, spreadsheet, database, presentation, and electronic information management systems to complete business projects.
- create, revise, and evaluate verbal and written business messages demonstrating business communication techniques.
- utilize critical thinking, problem solving, and organizational management skills to complete work independently or in a group.
- analyze ethical dilemmas, utilize ethical decision-making processes, and determine appropriate ethical behavior.
Typical career opportunities include clerical, administrative support, and executive assistant positions with private industry, non-profit organizations, and government entities.
Certificates of Achievement
Business Information Professional I Certificate
The Business Information Professional I Certificate is designed for entry-level office, computer, and administrative support positions in a variety of industries. It includes courses in: oral and written business communications; computer application skills, including beginning Excel, Word, and Outlook; the fundamentals of computer systems; and critical thinking and problem solving. This certificate is a collaborative certificate and courses are available at multiple colleges. The required course list can be referenced to find more information regarding the courses available at each college. This certificate can be completed 100% online. NOTE: This is a collaborative certificate between ARC, CRC and FLC. Certificate candidates must meet with a program counselor to ensure local unit requirements are met.
Catalog Date: August 1, 2025
| Course Code |
Course Title |
Units |
| BUS 100 |
English for the Professional |
3 |
| BUS 105 |
Business Mathematics (3) |
3 |
| or MATH 300 |
Introduction to Mathematical Ideas (3) |
|
| BUSTEC 101 |
Computer Keyboarding: 10-Key |
11 |
| BUSTEC 126 |
Outlook: Basics (1) |
1 |
| or CISA 126 |
Outlook: Basics (1) |
|
| BUSTEC 298 |
Work Experience in Business Technology |
0.5 -4 |
| BUSTEC 300.1 |
Keyboarding/Applications: Beginning |
12 |
| BUSTEC 300.2 |
Keyboarding/Applications: Document Formatting |
13 |
| BUSTEC 305 |
Introduction to Business Information Technology |
3 |
| BUSTEC 310 |
Introduction to Word/Information Processing |
3 |
| CISA 315 |
Introduction to Electronic Spreadsheets |
24 |
| CISA 340 |
Presentation Graphics |
25 |
| CISC 300 |
Computer Familiarization |
16 |
| Total Units: |
|
21.5 - 25 |
1 Substitute course, BUSTEC 307 Computer Keyboarding and Skill Building, is available at Folsom Lake College and Cosumnes River College
2Substitute course, BUSTEC 307 Computer Keyboarding and Skill Building, is available at Folsom Lake College and Cosumnes River College
3Substitute course, BUSTEC 307 Computer Keyboarding and Skill Building, is available at Folsom Lake College and Cosumnes River College
4Substitute course, BUSTEC 362 - Comprehensive Electronic Spreadsheets, is available at Folsom Lake College.
5Substitute course, BUSTEC 366 - Electronic Presentations, is available at Folsom Lake College.
6Substitute course(s), BUSTEC 309 - Computer Familiarization, is available at Folsom lake College. CISC 302 - Computer Familiarization, is available at Cosumnes River College.
Upon completion of this program, the student will be able to:
- demonstrate proficiency in business technology applications.
- demonstrate proficiency in business administration skills.
- demonstrate proficiency in business communication skills.
- apply customer service skills in a business environment and provide a positive customer service experience.
The Business Information Professional Certificate prepares for entry-level positions in office, computer, and administrative support positions in a variety of industries.
Business Information Professional II Certificate
This Certificate prepares students for mid-level office and administrative support in a variety of job positions in a multitude of industries, including office and executive administrative support, office supervision, small business support, retail sales, and customer service representatives. The BIP II Certificate builds on the foundation established in the BIP I Certificate. Students gain needed skills in business and communication, in addition to skills in business applications such as Access, Excel, QuickBooks, and Word. Successful completion of this certificate prepares students to test for the Expert level certification in Microsoft Excel and Microsoft Word.
Catalog Date: August 1, 2025
| Course Code |
Course Title |
Units |
| ACCT 301 |
Financial Accounting |
4 |
| ACCT 341 |
Computerized Accounting |
3 |
| BUS 300 |
Introduction to Business |
3 |
| BUS 310 |
Business Communications |
3 |
| BUS 330 |
Managing Diversity in the Workplace (3) |
3 |
| or BUS 312 |
Workplace Behavior and Ethics (3) |
|
| BUSTEC 332 |
Advanced Business Applications |
3 |
| COMM 325 |
Intercultural Communication (3) |
3 |
| or BUS 312 |
Workplace Behavior and Ethics (3) |
|
| Total Units: |
|
22 |
Upon completion of this program, the student will be able to:
- demonstrate proficiency in advanced business technology applications.
- demonstrate proficiency in business administration and leadership skills needed to manage a multicultural workforce.
- demonstrate proficiency in business communication and understand the challenges of intercultural communications.
- demonstrate customer service skills in a business environment and provide a positive customer service experience.
Business Information Worker Certificate
This certificate prepares students for entry-level office, computer, and administrative support positions in a variety of industries.
Catalog Date: August 1, 2025
| Course Code |
Course Title |
Units |
| BUS 100 |
English for the Professional |
3 |
| BUS 224 |
Customer Service |
1 |
| BUS 310 |
Business Communications |
3 |
| BUSTEC 101 |
Computer Keyboarding: 10-Key |
1 |
| BUSTEC 126 |
Outlook: Basics (1) |
1 |
| or CISA 126 |
Outlook: Basics (1) |
|
| BUSTEC 300.1 |
Keyboarding/Applications: Beginning |
1 |
| BUSTEC 305 |
Introduction to Business Information Technology |
3 |
| BUSTEC 310 |
Introduction to Word/Information Processing |
3 |
| BUSTEC 332 |
Advanced Business Applications (3) |
3 |
| or BUS 312 |
Workplace Behavior and Ethics (3) |
|
| CISA 315 |
Introduction to Electronic Spreadsheets |
2 |
| Total Units: |
|
21 |
Upon completion of this program, the student will be able to:
- demonstrate proficiency in business technology applications.
- demonstrate proficiency in business administration skills.
- demonstrate proficiency in business communication skills.
- apply customer service skills in a business environment and provide a positive customer service experience.
Students who successfully complete this certificate are prepared for entry-level positions in office, computer, and administrative support positions in a variety of industries.
Law Office Clerical Assistant Certificate
This certificate provides the skills needed for entry-level clerical positions in law offices. The course work emphasizes workforce skills including an introduction to the use of terms particular to the legal field.
This Law Office Clerical Assistant certificate is not approved by the American Bar Association and does not prepare students to work as paralegals or legal assistants under California state law.
Catalog Date: August 1, 2025
| Course Code |
Course Title |
Units |
| BUS 312 |
Workplace Behavior and Ethics |
3 |
| BUSTEC 100.1 |
Keyboarding Skills: Beginning (1) |
1 |
| or BUSTEC 300.1 |
Keyboarding/Applications: Beginning (1) |
|
| BUSTEC 100.2 |
Keyboarding Skills: Intermediate (1) |
1 |
| or BUSTEC 300.2 |
Keyboarding/Applications: Document Formatting (1) |
|
| BUSTEC 305 |
Introduction to Business Information Technology |
3 |
| BUSTEC 310 |
Introduction to Word/Information Processing |
3 |
| LA 300 |
Introduction to Law and the American Legal System |
3 |
| LA 350 |
Law Office Management |
3 |
| Total Units: |
|
17 |
Upon completion of this program, the student will be able to:
- demonstrate keyboarding competence in the legal workplace.
- solve common office problems using current business technology and software applications.
- practice effective communication with law office personnel and clients.
- apply appropriate ethical standards to the special situations encountered in a law office.
- produce written documents in appropriate formats using typical legal office technology.
Typical career opportunities are entry-level clerical positions in a law office. In order to earn an A.A. or a Certificate to become a Legal Assistant/Paralegal, see the Legal Studies Program requirements in the Behavior and Social Sciences Division.
Certificate
Office Assistant Certificate
This certificate provides training in clerical procedures for entry-level office positions.
Catalog Date: August 1, 2025
| Course Code |
Course Title |
Units |
| BUSTEC 101 |
Computer Keyboarding: 10-Key |
1 |
| BUSTEC 125 |
Clerical Assistant |
6 |
| BUSTEC 300.1 |
Keyboarding/Applications: Beginning |
1 |
| Total Units: |
|
8 |
Upon completion of this program, the student will be able to:
- perform keyboarding tasks successfully and competently in the workplace.
- solve business problems using current business technology and software applications.
- appropriately apply rules and procedures for the business environment.
- produce job search documents and demonstrate job search skills.
Typical career opportunities are entry-level clerical positions.
Business Technology (BUSTEC) Courses
BUSTEC 100.1 Keyboarding Skills: Beginning
- Units:1
- Hours:12 hours LEC; 18 hours LAB
- Prerequisite:BUSTEC 300.1 with a grade of "C" or better, or placement through the assessment process.
- Advisory:Eligibility for ENGL C1000/C1000H (formerly ENGWR 300/480) or ESLW 340
- Catalog Date:August 1, 2025
This course helps students improve their keyboarding speed and accuracy. Individualized skill improvement plans are based on a computerized assessment of computer keyboarding speed and accuracy. This course is not open to students who have previously completed the first module of BUSTEC 100. This course is for students who know how to correctly touch type and want to improve their keyboarding speed and accuracy. Students who want to learn to correctly touch type should take BUSTEC 300.1. Pass/No Pass only.
Upon completion of this course, the student will be able to:
- touch type using proper technique.
- touch type with increasing speed and accuracy.
BUSTEC 100.2 Keyboarding Skills: Intermediate
- Units:1
- Hours:12 hours LEC; 18 hours LAB
- Prerequisite:BUSTEC 100.1
- Advisory:Eligibility for BUS 310, ENGL C1000/C1000H (formerly ENGWR 300/480), or ESLW 340
- Catalog Date:August 1, 2025
This course helps students improve their keyboarding speed and accuracy and builds upon the skills learned in BUSTEC 100.1. Individualized skill improvement plans are based on a computerized assessment of computer keyboarding speed and accuracy. This course is not open to students who have previously completed the second module of BUSTEC 100. This course is for students who know how to correctly touch type and want to improve their keyboarding speed and accuracy. Pass/No Pass only.
Upon completion of this course, the student will be able to:
- demonstrate speed and accuracy improvement as defined in the skill improvement plan.
- incorporate touch typing and proper keyboarding techniques to complete skill-building exercises and improve keyboarding speed.
- incorporate proofreading techniques and business vocabulary to complete skill-building exercises and timed writings.
BUSTEC 100.3 Keyboarding Skills: Advanced
- Units:1
- Hours:12 hours LEC; 18 hours LAB
- Prerequisite:BUSTEC 100.2
- Advisory:Eligibility for BUS 310, ENGL C1000/C1000H (formerly ENGWR 300/480), or ESLW 340
- Catalog Date:August 1, 2025
This course helps students improve their keyboarding speed and accuracy and builds upon the skills learned in BUSTEC 100.2. Individualized skill improvement plans are based on a computerized assessment of computer keyboarding speed and accuracy. This course is not open to students who have previously completed the third module of BUSTEC 100. This course is for students who know how to correctly touch type and want to improve their keyboarding speed and accuracy. Pass/No Pass only.
Upon completion of this course, the student will be able to:
- demonstrate speed and accuracy improvement as defined in the skill improvement plan.
- demonstrate improved productivity by applying appropriate business keyboarding vocabulary and proofreading techniques.
- identify and correct spelling errors quickly and accurately.
BUSTEC 101 Computer Keyboarding: 10-Key
- Units:1
- Hours:12 hours LEC; 18 hours LAB
- Prerequisite:None.
- Advisory:BUSTEC 300.1 with a grade of "C" or better
- Catalog Date:August 1, 2025
This course introduces the numeric keypad and alphanumeric data entry. Course content focuses on developing proper 10-key technique, speed, and accuracy. Simulated employment tests based on industry standards are included. Ten-key certification testing is completed at the end of the course.
Upon completion of this course, the student will be able to:
- operate a numeric keypad by touch at a rate of 8,000+ keystrokes/hour with 98 percent accuracy.
- demonstrate proper ergonomic techniques for 10-key operation when completing a variety of job-related tasks.
- critique 10-key techniques and select appropriate skill-improvement activities.
- examine business documents and select the correct information for alpha/numeric input.
- complete 10-key certification testing.
BUSTEC 110 Business Procedures for Professional Success
- Units:3
- Hours:54 hours LEC
- Prerequisite:None.
- Advisory:BUSTEC 300.3 and 310
- Catalog Date:August 1, 2025
This course prepares business professionals to use office systems, technologies, and sustainable procedures to support today's digital work environments. Topics include business communication, records management, and business document preparation, and storage. Critical thinking, problem solving, teamwork, supervision skills, administrative procedures, and information processing technologies are used to complete assignments and activities as a business professional. Primary emphasis is on processing documents using skills in word processing, spreadsheets, presentation graphics, database, digital storage, and communication media. These skills provide the background for advancement to supervisory and management positions.
Upon completion of this course, the student will be able to:
- solve business problems involving decision making and critical thinking.
- communicate effectively both orally and in writing as a member of a business team.
- use operating systems and application software to perform business tasks.
- apply business procedures for the use and operation of business technologies.
- critique leadership or management skills used to facilitate workflow and productivity.
- identify strategies that address and improve ethical and sustainable business behavior.
BUSTEC 125 Clerical Assistant
- Units:6
- Hours:90 hours LEC; 54 hours LAB
- Prerequisite:BUSTEC 300.1 with a grade of "C" or better; or ability to touch type at 25 wpm.
- Corequisite:BUSTEC 101
- Advisory:Eligibility for ENGL C1000/C1000H (formerly ENGWR 300/480) or ESLW 340
- Catalog Date:August 1, 2025
This course covers the skills needed for entry-level clerical positions. Topics include word processing and spreadsheet applications; American Records Management Association (ARMA) filing procedures; office procedures and communications, including telephone, mail, email, and Internet; soft-skills; and employability skills.
Upon completion of this course, the student will be able to:
- identify appropriate resources and/or procedures for completing office tasks.
- classify and file documents according to the American Records Management Association (ARMA) rules.
- incorporate effective communication techniques to oral and written communications.
- prioritize tasks, prepare schedules, and use organization techniques to manage workflow.
- integrate appropriate word processing functions for maintaining productivity, including creating and editing business documents while selecting appropriate functions.
- utilize appropriate spreadsheet functions to plan, build, test, format, and print; enter formulas; sort data; and create charts or graphs.
- identify employment resources and job search techniques.
- demonstrate appropriate soft-skills required to be successful in the professional office environment.
BUSTEC 126 Outlook: Basics
- Same As:CISA 126
- Units:1
- Hours:18 hours LEC
- Prerequisite:None.
- Advisory:BUSTEC 300.1
- Catalog Date:August 1, 2025
This course introduces Microsoft Outlook, the industry-leading personal information management software. Topics include understanding and navigating the Outlook environment, creating and sending email, using email special features, managing Outlook contacts, using an electronic calendar, and creating tasks and to-do items. Completion of BUSTEC 126/CISA 126 and BUSTEC
127/CISA 127 prepares students to pass the Microsoft Office Specialist (MOS)
certification for the Microsoft Outlook application. This course is not open to students who have completed CISA 126.
Upon completion of this course, the student will be able to:
- send and receive email utilizing the special features of Outlook.
- create and modify contacts in an address book.
- create and organize Outlook calendar items.
- incorporate tasks and to-do items into the personal information management software.
- distinguish between Outlook in an Exchange environment and a stand-alone environment.
- identify potential risks associated with the use of email.
BUSTEC 127 Outlook: Tools
- Same As:CISA 127
- Units:1
- Hours:18 hours LEC
- Prerequisite:BUSTEC 126 or CISA 126 with a grade of "C" or better
- Advisory:BUSTEC 300.1 with a grade of "C" or better
- Catalog Date:August 1, 2025
This course presents the advanced personal information management tools in Outlook. Topics include working with multiple email accounts, using rules and folders, incorporating advanced calendar and contact features, collaborating using sharing and delegate features, and customizing the Outlook user interface. In addition, the course covers the integration of Outlook with other applications in the Microsoft Office suite. Completion of BUSTEC 126/CISA 126 and BUSTEC 127/CISA 127 prepares students to pass the Microsoft Office Specialist (MOS) certification for the Microsoft Outlook application. This course is not open to students who have completed CISA 127.
Upon completion of this course, the student will be able to:
- incorporate multiple email accounts into Outlook.
- integrate rules and folders into communication management.
- apply Outlook features to find, manage, and archive information.
- collaborate with other Outlook users by using sharing and delegates.
- customize contacts and calendars using advanced Outlook features.
- revise the Outlook user environment.
BUSTEC 298 Work Experience in Business Technology
- Units:0.5 - 4
- Hours:27 - 216 hours LAB
- Prerequisite:None.
- Enrollment Limitation:Students must be in a paid or unpaid internship, volunteer position, or job related to the business technology field with a cooperating site supervisor. Students are advised to consult with the Business Technology Department faculty to review specific certificate and degree work experience requirements.
- General Education:Local GE L7B (effective Fall 2025)
- Catalog Date:August 1, 2025
This course provides students with opportunities to develop marketable skills in preparation for employment or advancement within the field of business technology. It is designed for students interested in work experience and/or internships in associate degree level or certificate occupational programs. Course content includes understanding the application of education to the workforce, completion of Title 5 required forms which document the student's progress and hours spent at an approved worksite, and developing workplace skills and competencies.
During the semester, the student is required to complete 27 hours of related work experience for 0.5 unit. An additional 27 hours of related work experience is required for each additional 0.5 units. All students are required to attend the first course meeting, a mid-semester meeting, and a final meeting. Additionally, students who have not already successfully completed a Work Experience course will be required to attend weekly orientations while returning participants may meet individually with the instructor as needed. Students may take up to 16 units total across all Work Experience course offerings. This course may be taken up to four times when there are new or expanded learning objectives. Only one Work Experience course may be taken per semester.
Upon completion of this course, the student will be able to:
- demonstrate mastery of specific job skills in the business technology field related to an associate degree or certificate occupational program level career as written in the minimum three (3) learning objectives created by the student and their employer or work site supervisor at the start of the course.
- make effective decisions, use workforce information, and manage their personal career plans.
- behave professionally, ethically, and legally during work, consistent with applicable laws, regulations, and organizational norms.
- behave responsibly during work, exhibiting initiative and self-management in situations where it is needed.
- apply effective leadership styles during work, with consideration to group dynamics, team and individual decision making, and workforce diversity.
- communicate in oral, written, and other formats, as needed, in a variety of contexts during work.
- locate, organize, evaluate, and reference information during work.
- demonstrate originality and inventiveness during work by combining ideas or information in new ways, making connections between seemingly unrelated ideas, and reshaping goals in ways that reveal new possibilities using critical and creative thinking skills such as logical reasoning, analytical thinking, and problem-solving.
BUSTEC 299 Experimental Offering in Business Technology
- Units:0.5 - 4
- Prerequisite:None.
- Catalog Date:August 1, 2025
This is the experimental courses description.
BUSTEC 300.1 Keyboarding/Applications: Beginning
- Units:1
- Hours:12 hours LEC; 18 hours LAB
- Prerequisite:None.
- Advisory:Eligibility for BUS 310, ENGL C1000/C1000H (formerly ENGWR 300/480), or ESLW 340
- Transferable:CSU
- Catalog Date:August 1, 2025
This course introduces touch typing of alphabetic, numeric, and symbol keys. It covers keyboarding techniques, speed-and-accuracy development, and essential computer-keyboarding information. This course is specifically designed for the beginning typist as well as those who have been typing for a long time using improper technique. This course is not open to students who have previously completed the first module of BUSTEC 300.
Upon completion of this course, the student will be able to:
- apply the proper use of keyboarding techniques.
- demonstrate the ability to key using the touch method.
- demonstrate the ability to touch-type 25+ WPM for two minutes with a maximum of five errors.
- revise documents using proper grammar and punctuation.
- use proofreader marks to revise documents.
BUSTEC 300.2 Keyboarding/Applications: Document Formatting
- Units:1
- Hours:12 hours LEC; 18 hours LAB
- Prerequisite:BUSTEC 300.1 with a grade of "C" or better
- Advisory:Eligibility for BUS 310, ENGL C1000/C1000H (formerly ENGWR 300/480), or ESLW 340
- Transferable:CSU
- Catalog Date:August 1, 2025
This course provides beginning to intermediate document formatting and skill development for academic, employment, personal, and businesses purposes. This course builds upon skills learned in BUSTEC 300.1 to provide students with additional computer keyboarding skills in the creation and modification of word processing documents. It covers use of an office-level word processing program to create and format business correspondence, academic reports, business reports, and tables. English grammar, spelling, punctuation, and proofreading are reinforced throughout. Timed writing tests are used to increase keyboarding speed and accuracy. This course is not open to students who have previously completed the second module of BUSTEC 300.
Upon completion of this course, the student will be able to:
- demonstrate the ability to touch-type 35+ WPM for three minutes with a maximum of five errors.
- use proofreader marks to revise documents.
- revise documents using proper grammar and punctuation.
- create and edit properly formatted business letters and memos using appropriate word processing features.
- create and edit properly formatted business and academic reports using appropriate word processing features.
- create and edit properly formatted boxed, open, and ruled tables using appropriate word processing features.
BUSTEC 300.3 Keyboarding/Applications: Advanced Document Formatting
- Units:1
- Hours:12 hours LEC; 18 hours LAB
- Prerequisite:BUSTEC 300.2 with a grade of "C" or better
- Advisory:Eligibility for BUS 310, ENGL C1000/C1000H (formerly ENGWR 300/480), or ESLW 340
- Transferable:CSU
- Catalog Date:August 1, 2025
This course provides advanced skill development of documents for business, academic, employment, or personal use. This course builds on skills learned in BUSTEC 300.2. This course includes enhancing proofreading proficiency, reinforcing communication skills, increasing speed and accuracy, and using features of a current office-level word processing program to create a variety of business documents with advanced formatting. This course is not open to students who have previously completed the third module of BUSTEC 300.
Upon completion of this course, the student will be able to:
- demonstrate the ability to touch-type 40+ WPM for five minutes with a maximum of five errors.
- use proofreader marks to revise documents.
- revise documents using proper grammar and punctuation.
- create and edit properly formatted business letters, personal business letters, and memos using advanced word processing features.
- create and edit properly formatted business and academic reports including report front and end matter using advanced word processing features.
- create and edit properly formatted employment documents using word processing features.
BUSTEC 305 Introduction to Business Information Technology
- Units:3
- Hours:54 hours LEC
- Prerequisite:None.
- Transferable:CSU
- Catalog Date:August 1, 2025
This course prepares business professionals to use office systems, technologies, and sustainable procedures to support today's digital work environments. Topics include the use of business-related hardware and software, business communication, electronic calendars, project management, records management, business document preparation, cloud-based applications, information storage, and team collaboration. Critical thinking, problem-solving, administrative procedures, and information processing technologies are used to complete assignments and activities applicable in a business environment. Skills learned will provide a foundation in information and communications technology used in administration and management positions. This course is not open to students who have previously taken BUSTEC 110.
Upon completion of this course, the student will be able to:
- apply best practices for office procedures and general business communications.
- describe how business technology, hardware, operating systems, and application software is used in business.
- solve business problems involving decision-making and critical thinking.
BUSTEC 310 Introduction to Word/Information Processing
- Units:3
- Hours:36 hours LEC; 54 hours LAB
- Prerequisite:None.
- Advisory:BUSTEC 100.1 or 300.1 with a grade of "C" or better
- Transferable:CSU
- Catalog Date:August 1, 2025
This course is a review of basic word/information processing and introduces intermediate and advanced formatting for correspondence, tables, reports, newsletters, and other business-related documents. It emphasizes formatting and document production techniques to produce professional business documents used in today's workplace. Intermediate and advanced word processing topics include tables, columns, themes and styles, merge, graphics, macros, collaboration, and templates.
Upon completion of this course, the student will be able to:
- utilize word processing features to create, edit, preview, save, and print documents.
- manage files and folders.
- create business letters, personal business letters, memorandum, and reports.
- analyze document content and make accurate decisions regarding layout, accessibility, production, and distribution.
- use formatting tools such as columns, tables, borders and shading, color, symbols, charts, graphics, and text boxes to enhance the appearance of business documents.
- assemble documents using appropriate word processing functions, including headers/footers, styles, templates, comments, table of contents, merging, and indexing.
- verify document accuracy using proofreading and editing tools.
BUSTEC 332 Advanced Business Applications
- Units:3
- Hours:54 hours LEC
- Prerequisite:None.
- Advisory:BUSTEC 310, CISA 315, and CISA 320
- Transferable:CSU
- Catalog Date:August 1, 2025
This course applies office administration skills and procedures using a suite of software. Course content integrates word processing, spreadsheet, database, presentation, and communication software to create, format, revise, share, and maintain business documents and data. Hands-on business projects require use of current office systems and incorporate problem-solving skills and real world business simulations.
Upon completion of this course, the student will be able to:
- describe the concepts and features of integrating software functions.
- integrate the use of word processing, spreadsheet, database, presentation, and electronic communication software to create, format, revise, share, and maintain business documents and data.
- analyze the purpose of a business project and select software to complete the project.
- utilize electronic communication to send and receive business correspondence and attachments beyond the simple use of e-mail.
- organize and manage electronic files on local and cloud storage devices.
- operate in a team to create, edit, and maintain business projects.
BUSTEC 499 Experimental Offering in Business Technology
- Units:0.5 - 4
- Prerequisite:None.
- Transferable:CSU
- Catalog Date:August 1, 2025
This is the experimental courses description.
